SHIPPING
Please keep in mind that our shipping partners (UPS, Fedex, USPS) are closed on weekends and national holidays.Business days do not include Saturday, Sunday or national holidays. It will take little more time if we don’t have them in stock at that time.
Flat Rate $4.95 order under $50.herbni.com offer
free shipping on orders over $50 to continental U.S (except Alaska, Hawaii, Puerto Rico).We use Postal Priority Mail, Fedex and UPS Ground for Standard Shipping.If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping.
RETURN
Products are refundable within the first 30 days(if not, 20% restocking fee will be charged) from the date of purchase.Returns that are sent to us without the proper RA# Number or without their original box/package will be refused. Please contact Customer Service to receive Return Authorization prior to making your item to receive a refund. If you are not completely satisfied with your purchase, we will gladly accept your return within 30 days of receipt of the merchandise (see Return Procedure). At your request, we will: Replace or exchange the merchandise (you are responsible for the shipping costs both ways), or Credit the purchase price to your credit card account (or issue a refund check only if your payment was by a method other than credit card).. Please note: We can only refund shipping costs if the return is a result of our error. We want to make your shopping experience as easy and safe as possible.
